DECORATHOR
Legal information

Legal notice, privacy, terms and cookies

Last updated: 26 September 2026 · Version of the terms of purchase: 2026-09

This translation is provided for convenience only. In the event of any discrepancy, the Spanish version prevails.

Privacy policy

This policy explains how we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD, the Spanish Data Protection and Digital Rights Act).

Data controller

MIDAL INGENIERÍA Y SERVICIOS, S.L. · Tax ID (CIF) B22793798 · C/ Ronda General Mitre, 126, 08021 Barcelona (Spain) · [email protected]

What data we process

Why we process your data and on what legal basis

PurposeLegal basis
Creating and managing your account; generating your images, textures, videos, 3D models and presentations; saving your history, your profile, your projects and the cloud copy of your favourites and assets; and displaying the projects and presentations you decide to share.Performance of the contract (Art. 6(1)(b) GDPR).
Managing purchases, subscriptions, credits, refunds and invoicing.Performance of the contract and compliance with legal obligations (Art. 6(1)(b) and 6(1)(c)).
Sending you service emails (account confirmation, password changes and notices about your account or your purchases).Performance of the contract (Art. 6(1)(b)).
Preparing and sending you a MATTERTHOR quote when you request one.Taking pre-contractual steps at your request (Art. 6(1)(b)).
Sending you news and offers, only if you have signed up.Your consent (Art. 6(1)(a)), which you may withdraw at any time.
Security of the service, prevention of fraud and abuse (including the daily credit limit) and technical improvement.Legitimate interests (Art. 6(1)(f)).
Responding to your enquiries.Your request and our legitimate interest in responding to it.
Counting page visits anonymously and in aggregate form in order to find out what is used and improve the service.Legitimate interests (Art. 6(1)(f)). No data that identifies you is stored.

Artificial intelligence

To generate each image or texture, the photo of the room, your samples and your instructions are sent securely to Google (Gemini API), which acts as a data processor. According to its terms for paid services, Google does not use that data to train its models.

To create a 3D object, the photo of the object is sent to Meshy (Meshy LLC), which generates the model. According to its privacy policy, Meshy may use a limited selection of inputs and outputs to evaluate the quality and safety of its service.

To create a video, the render you choose and your instructions are sent to fal.ai, which generates it with the engine you select (Veo, by Google, or Kling).

If you ask the AI Director for a proposal or use “Improve with AI” in Presentations, the texts of your project and, in the case of the Director, the images you select (in low resolution) are sent to OpenAI. If you create a presentation with Gamma, the texts and images of that dossier are sent to Gamma, which generates it; if you choose to share it, Gamma also receives your email address in order to send it to you.

We do not use your images to train AI models, nor do we make automated decisions that produce legal effects concerning you. We recommend that you do not upload photos showing people or containing unnecessary personal data.

Projects you share

If you activate a project’s private link, anyone who has that link will be able to see, without an account, the images you have included, the project name, the client and the notes, together with your alias and your profile photo; if you allow it, they will also be able to download the images. The link does not appear in search engines. You can deactivate or change it at any time, and it stops working from that moment. Before including your client’s name or other details, make sure that you are entitled to share them.

In My studio, your presentations, images and PDFs are kept in private storage and are shown only via temporary links to those allowed to see them: anyone with the link if you publish the presentation as public, anyone with the password if you protect it with one, or anyone with a review invitation. Before upload, images are reduced in size in your browser and stripped of camera and location data. If you publish your professional page, whatever you fill in (including your email address) is visible to anyone who opens it. In reviews, the name you give to each invitation and your client’s comments, choices and approvals are stored, and only you can see them; an approval is not an electronic signature. Noticeboard adverts are reviewed before publication and expire after 30 days. Matterport tours, YouTube or Vimeo videos and Sketchfab models are only loaded from those services when the visitor opens them.

Maps and public services (THOR ATLAS and ARCHITHOR)

THOR ATLAS displays maps from Spain’s National Geographic Institute (IGN and PNOA), the Spanish Cadastre (Dirección General del Catastro) and OpenStreetMap; address searches (OpenStreetMap Nominatim) and weather forecasts (MET Norway) are retrieved via the DECORATHOR server. ARCHITHOR displays OpenStreetMap maps served by OpenFreeMap and photographs from Wikimedia Commons, always showing their author and licence. When maps and photos are loaded, those services receive your browser’s IP address. “Near me” uses your device’s location only in your browser and only if you allow it: it is not sent to DECORATHOR. In ARCHITHOR duels, the name you choose for the game and your answers are stored, and game rooms are deleted after a few days; suggested works are stored with your account so that they can be reviewed.

How long we keep your data

Who we share your data with

Only with the providers necessary to deliver the service, with whom we have contracts in place that protect your data:

ProviderPurposeLocation
Supabase, Inc.Database, accounts and passwords, private storage of images, results, 3D models and assets, profile photos, and server functions.United Kingdom (London)
Google LLCAI image generation (Gemini API).USA and other countries
Meshy LLCCreation of 3D models from photos.USA and other countries
fal.aiCreation of videos from your renders (Google’s Veo and Kling engines).USA and other countries
OpenAIAI Director proposals and “Improve with AI” in Presentations.USA and other countries
GammaPresentations created with Gamma.USA
Hostinger International Ltd.Hosting of the application (app.decorathor.com).European Union (France)
Cloudflare, Inc.Hosting of the website (decorathor.com), DNS, security and forwarding of contact emails.Global (including the EU)
ResendSending account and service emails.USA
Stripe (Stripe Payments Europe, Ltd. and Stripe, Inc.) and Link (Sold through Link, LLC)Collection of payments for packs and subscriptions via Stripe’s Managed Payments service. Link acts as the authorised seller (merchant of record) and processes your payment data as a controller in accordance with its own privacy policy. We do not see or store your card details.EU / USA

The United Kingdom benefits from an adequacy decision of the European Commission, which recognises that it protects data to a level equivalent to that of the EU. Transfers to the United States are covered by the EU-US Data Privacy Framework where the provider is certified under it and, in any event, by the standard contractual clauses approved by the European Commission. We may also disclose data to public authorities where required by law.

Your rights

From “My space” in the application, you can view and correct your profile and download a copy of your data at any time. You can also exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent, by writing to [email protected]. Where necessary to protect your account, we will ask you to verify your identity. If you consider that we have not handled your request properly, you may lodge a complaint with the Agencia Española de Protección de Datos (AEPD, the Spanish Data Protection Agency) at www.aepd.es.

Minors

The service is not intended for anyone under the age of 14. You must be of legal age to purchase credits or subscriptions.

Security

We apply appropriate technical and organisational measures: encrypted connections, encrypted passwords, private storage for each user, database-level access control, payments and credits calculated on the server only, and restricted access to systems.

Terms of use and purchase

These terms (version 2026-09) govern the use of DECORATHOR and the purchase of credits and subscriptions. You accept them when you create your account and again each time you make a purchase. The service provider is MIDAL INGENIERÍA Y SERVICIOS, S.L. (details in the legal notice).

1. Account

You register with your email address and a password, and confirm your email address using the link we send you. You must provide a valid email address, keep your password secret and not share your account. You are responsible for any activity carried out through it. If you forget your password, you can choose a new one via “I’ve forgotten my password”.

2. Tools and credits

3. Prices, payment and invoicing

Prices are shown in euros and include applicable taxes. Payments are handled by Stripe through its Managed Payments service: the sale is made by Link (Sold through Link, LLC, a Stripe group company), which acts as the authorised seller (merchant of record) and, as such, collects the payment, sends you the receipt and the invoice, and handles taxes. On your bank statement, the charge appears as “LINK.COM*”. By completing a purchase, you also accept Link’s terms of sale. You can view your purchases and manage your subscription in the app (“My account → Invoices and subscription”) or at link.com.

4. Subscriptions

5. Right of withdrawal

If you are a consumer, you may withdraw from your purchase within 14 calendar days of the date of purchase. By purchasing, you expressly request that the credits be made available to you immediately; therefore, once any credit from that purchase has been used, the service is deemed to have been performed with your prior consent and you lose the right of withdrawal in respect of that purchase (Article 103(a) and (m) of the Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios [consolidated text of the Spanish General Law for the Defence of Consumers and Users]). If you have not used any credit from the purchase, write to us at [email protected] within that period and we will refund the full amount.

6. MATTERTHOR · professional scanning

MATTERTHOR is a professional 3D scanning service for real spaces (virtual tours, point clouds, BIM models, CAD plans and 360° photography, among others) provided on site by the owner. It is not paid for with credits: it is requested by email (the MATTERTHOR page in the app prepares the message for you) and contracted separately on the basis of a quote, which sets out the scope, deliverables, timescales and price. That contract is governed by the accepted quote and, in respect of any matters not covered by it, by these terms.

7. Acceptable use

You may not use DECORATHOR to:

We may suspend or close accounts that breach these rules. Our AI providers may reject requests for safety reasons; in that case, the credits are returned.

8. Your images, models and results

You retain all rights to the images you upload. You grant us only the permission necessary to store and process them for the purpose of providing the service to you. You may use the results (images and 3D models) generated with purchased credits, including for commercial purposes. Results generated with welcome credits are for personal and trial use. As they are generated by artificial intelligence, we do not guarantee that the results are unique or that they can be protected by copyright. You are responsible for the use you make of them.

9. Nature of the results

The results are illustrative images and models generated by artificial intelligence and may contain inaccuracies. They are not a substitute for a technical design project, plans or measurements, and must not be used as technical or construction documentation. A 3D model created from a photo is an approximation: its dimensions and geometry may not match the real object, and it may need adjustments before it is used or printed. Always check the results before presenting or using them.

10. What is stored in your browser

Some tools store in your own browser, rather than on our servers, the Decorate with AI draft, floor plan editor projects and the assets you add. If you clear your browser data or change device, you may lose them: save or download anything you want to keep.

11. Changes to the service

The service evolves: we may improve or replace tools and AI models and update our pricing. Price changes do not affect credits you have already purchased. We will give you reasonable advance notice of any material changes to these terms.

12. Liability

We provide the service with due diligence, but we cannot guarantee that it will operate without interruption. To the extent permitted by law, our liability is limited to the amount you have paid in the previous 12 months. This limitation does not apply in cases of wilful misconduct or gross negligence, nor does it restrict the rights that the law grants to consumers.

13. Account closure

You can request the closure of your account at any time by writing to [email protected]. Before doing so, cancel your subscription if you have one. When your account is closed, your images, results and models are deleted and any remaining credits are forfeited, without prejudice to the provisions on the right of withdrawal.

14. Governing law and jurisdiction

These terms are governed by Spanish law. If you are a consumer, you may bring proceedings before the courts of your place of domicile. In all other cases, the parties submit to the courts and tribunals of Barcelona.

Cookies and storage in your browser

DECORATHOR does not use advertising or analytics cookies from third parties, nor does it track you across websites.

The application uses your browser’s storage (local storage, session storage and IndexedDB) only for what is strictly necessary or for what you choose:

WhatPurposeDuration
Account sessionKeeping you logged in to the application.Until you log out
Drafts and projectsSaving your Decorate with AI draft and your floor plan editor projects.Until you delete them
Assets and favouritesSaving the assets you add and your catalogue favourites. While you are logged in, they are also copied to your space in the cloud.Until you delete them
PreferencesRemembering your latest choices and the position of the THOR assistant.Until you delete it
Tasks in progressRecovering a generation, video or 3D model in progress if the connection drops, sending a photo to the 3D lab and remembering whether you have already seen the welcome screen.For the duration of the session or until the task ends
My studioThe access pass for a password-protected presentation and the code for a review invitation.For the duration of the tab session
ARCHITHORYour saved works, your route, your best scores, the daily challenge and a copy of the fact sheets so that the map opens faster.Until you delete it
Do not count my visitsOnly if you ask: remembering not to count visits from that browser.Until you delete it

These items are technically necessary or requested by you, and therefore do not require consent (Article 22(2) of the LSSI-CE). Fonts and all other resources are served from our own domains. Our hosting providers (Hostinger and Cloudflare) may use strictly necessary technical cookies for the security of the website.

Visits, without cookies. To find out which pages are used, we count visits anonymously: when you open a page, only its name, the device type (mobile, tablet or computer) and the type of site you come from (for example, a search engine or a social network) are sent. Neither your IP address nor any identifier is stored, nothing is stored in your browser to count you, and we only see daily totals. If we use other analytics tools in the future, we will ask for your consent first.

You can review and delete this data at any time in your browser settings; doing so may log you out and delete drafts or assets stored in it.